The biggest challenges in debt management
Companies with their own in-house debt management face constantly growing demands today:
Rising volumes of receivables
More outstanding receivables must be processed by teams of unchanged size.
Manual dunning and collection processes
Many work steps – from pre-court dunning through court-ordered dunning procedures to compulsory enforcement – are still carried out manually.
Complex legal requirements and deadlines
Regulatory changes, court proceedings and insolvency proceedings require flexible and reliable workflows.
Lack of transparency
Visibility of receivables portfolios, measures and collection rates is often insufficient.
Fragmented system landscapes
ERP systems, accounting and collection processes are often not integrated.
The result:
- high operating costs
- inefficient processes
- lower collection rates
Debito: The software for modern debt management and in-house collection
Debito by FINNOFLEET digitalises and automates the entire collection process for companies with their own in-house debt management.
The software supports the complete process of:
- debt management
- pre-court dunning
- court-ordered dunning procedures
- compulsory enforcement
- insolvency management
on one central platform.
This enables companies to process their receivables more efficiently and to scale their workflows.
AI in debt management:
Intelligent support for your case workers
With Debito, you benefit from AI-powered features that provide targeted support for your debt management staff and make processes more efficient.
At the touch of a button, the integrated AI creates an intelligent summary of the debtor file and presents all relevant information clearly – tailored to the respective use case.
The AI analyses the data already available in the system and structures it automatically.
This gives case workers:
- a compact overview of all relevant information
- a structured presentation of complex debtor cases
- fast access to decision-relevant data
The AI accesses only existing data within the application and ensures efficient processing – without any external data processing.
The first use case for the AI feature is supporting incoming debtor calls (inbound calls).
Case workers receive:
- an immediate overview of the debtor’s current situation
- a structured summary of the receivable
- direct guidance for the conversation
This allows enquiries to be handled faster, more substantively and in a more service-oriented manner.
With Debito’s AI-powered feature, you achieve:
- reduced processing times
- greater transparency in the debtor file
- more efficient case processing
- reduced workload for your employees in day-to-day operations
Over time, the AI feature will be extended to additional use cases in order to unlock further potential in debt management.
The ability to administer workflows on our own and to adapt them at short notice – for example to legal changes – is very important to us.
For us, the ability to create and edit all workflows ourselves – without any programming skills – was especially helpful.
We expect significant efficiency gains in connection with mapping our processes via workflows and standardising our documents.
The new solution was consistently accepted by our employees, which proved to be a key factor in the success of the project.
